Refund & Cancellation Policy

Version 1.0 · In force from 16 August 2026

This Policy is issued by Devoic Skilltech & Consultancy Private Limited, CIN U70200MP2025PTC076786, having its registered office at A64, Bus Stand, Semariya Chowk, Satna, Madhya Pradesh 485001, India (the "Company"), and governs cancellation of, and refund in respect of, paid programmes offered through the Onramp Academy, presently the Internet & Product Builder Bootcamp (a "Programme").

Use of the Onramp platform is otherwise free of charge, and nothing is refundable save in respect of a Programme purchased.

This Policy forms part of the Terms of Use.

1. Summary

The clauses below govern in the event of any inconsistency with this summary.

2. Cancellation by the participant

2.1. A participant may cancel enrolment at any time prior to the commencement date of the cohort, for any reason and without assigning a reason, and shall upon such cancellation be entitled to a refund of the whole of the amount paid.

2.2. Cancellation shall be effected by electronic mail to support@onramp.in from the address used at enrolment.

2.3. Upon the commencement of the cohort, amounts paid are non-refundable, including where the participant thereafter ceases to attend, falls behind, or determines that the Programme is unsuited to them.

2.4. Clause 2.3 reflects that a Programme is delivered live over twenty-one (21) days to a cohort limited to twenty-five (25) seats; a seat allocated is a seat unavailable to another applicant, and delivery proceeds irrespective of attendance. Participants are accordingly encouraged to exercise the right at clause 2.1 in good time where in doubt.

3. Cancellation or rescheduling by the Company

3.1. Where the Company cancels a cohort, each participant shall be refunded the whole of the amount paid, without the necessity of any request.

3.2. Where the Company alters the dates of a cohort, notice shall be given as soon as practicable, and each participant may elect either to retain their seat upon the revised dates or to be refunded the whole of the amount paid.

4. Manner and time of refund

4.1. Refunds are made to the original instrument of payment. The Company is unable to remit a refund to any other instrument or account.

4.2. The Company shall process an approved refund within ten (10) working days.

4.3. The time thereafter taken for the credit to appear is determined by the participant's bank or card issuer, and is ordinarily five (5) to seven (7) working days. That period is outside the control of the Company.

4.4. Refunds are made of the full amount paid. No processing charge is deducted.

5. Discounted purchases, taxes and codes

5.1. Where a Programme was purchased at a discounted price upon application of an event code or referral code, the refund shall be of the amount actually paid and not of the undiscounted price.

5.2. Prices are stated in Indian Rupees and are final. The Company is not presently registered under the Central Goods and Services Tax Act, 2017, and no goods and services tax is charged upon or in addition to the stated price.

5.3. Cancellation releases the seat for reallocation. A referral code already applied by another person is unaffected by the referrer's cancellation.

6. Failed, duplicated and erroneous payments

6.1. Where an amount has been debited but enrolment has not completed, or where a participant has been charged more than once, the participant shall notify support@onramp.in quoting the payment reference. The Company shall trace the transaction with its payment gateway and refund in full any amount taken in error.

6.2. Payments failing at the gateway are ordinarily reversed by the issuing bank within five (5) to seven (7) working days without the intervention of the Company.

7. Transfer of seat

7.1. A participant may, by request made before the commencement date, elect to transfer to a subsequent cohort in place of a refund, where such a cohort exists. No charge is made for such transfer.

7.2. Seats are personal to the participant and are not transferable to another person.

8. Grievances

8.1. A participant dissatisfied with the application of this Policy may address support@onramp.in in the first instance.

8.2. Where the matter remains unresolved, it may be referred to the Grievance Officer.

8.3. Grievances shall be acknowledged within seven (7) working days and disposed of within thirty (30) days of receipt.

9. Contact